Comparison
My Pet Pal vs Rover
Both connect pet owners with vetted carers. Here's how they differ — plainly, and with our fees stated openly.
| Compare | My Pet PalUK platform | Rover |
|---|---|---|
| Where it operates | Built for the UK: prices in GBP, UK verification and insurance checks, Stripe payouts in pounds. | A global marketplace with a strong US focus; caregiver profiles and coverage pages are largely US-centric. |
| Pricing model | Quoted openly: join free and pay 7% per booking, or Premium at £29 a month with a 3% fee including Stripe processing. | Caregivers set their own per-service rates, so buyers compare visible prices; Rover applies its own service and booking fees on top. |
| Provider software | Calendar, booking slots, invoicing, recurring bookings and customer messaging included. | Scheduling tools via the Rover app; no standalone invoicing for work outside the marketplace. |
| Track record | A newer UK platform; providers are verified and covered by the £2,500 My Pet Pal protection programme. | Established global brand with 35,000+ reviews and the Rover Guarantee (as published on rover.com, USD, US market). |
Is My Pet Pal better than Rover for UK pet care?
My Pet Pal is built UK-first: everything from pricing in GBP to verification and insurance is designed around UK providers and pet owners. Rover is a strong global brand, but its marketplace, guarantee terms and coverage are US-centric. If your pet and your carer are both in the UK, My Pet Pal is built for exactly that.
How do the fees compare?
My Pet Pal quotes its fees openly: 7% per booking on the free plan, or 3% including Stripe processing on the £29-a-month Premium plan. On Rover, caregivers set their own rates and Rover adds its own service fee on top, so the total depends on each caregiver's pricing.
What protection do I get as a pet owner?
My Pet Pal bookings are covered by the £2,500 protection programme, and every provider is verified before going live. Rover publishes its own guarantee (the Rover Guarantee, currently $25,000, USD, for the US market).